Buying My Work | The Kilted Artisan
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Shipping, Returns, & Woodcare

Shipping

Orders will ship via NZ Post tracked within one to three business days. I will send you a tracking number and the date the order has been sent. 

Returns

Each piece is handmade and cumulatively takes me many hours, and sometimes days, to complete, therefore there is no returns policy.  However should there be damage due to shipping I will assist with claims to NZ Post.

Woodcare

All finishes are non-toxic, organic, and food safe. For items made to be used, just wash unpainted parts with warm soapy water, or brush under a running cold tap, without immersing the whole item; rinse and towel dry (not dishwasher safe!). To rejuvenate the wood once or twice a year wipe on a generous coat of mineral, RAW linseed, tung, or walnut oil. Let soak overnight before polishing off any excess. Best not to use vegetable oil it may become rancid.

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