Shipping, Returns, & Woodcare
Shipping
Orders will ship via NZ Post tracked within one to three business days. I will send you a tracking number and the date the order has been sent.
Returns
Each piece is handmade and cumulatively takes me many hours, and sometimes days, to complete, therefore there is no returns policy. However should there be damage due to shipping I will assist with claims to NZ Post.
Woodcare
All finishes are non-toxic, organic, and food safe. For items made to be used, just wash with warm soapy water, or brush under running cold tap, without immersing the whole item; rinse and immediately towel dry (not dishwasher safe!). To rejuvenate the wood once or twice a year wipe on a generous coat of mineral, flaxseed/linseed oil (NOT boiled linseed oil), tung, or walnut oil. Let soak overnight before polishing off any excess. Best not to use vegetable oil it may become rancid.